If it would help to see what exact spot it gets stuck in during setup, I could start setting it up again and screenshot that. Hello, i created another user in the 'Active users' section and defined an email for him: how do i create an outlook online access for it for his own email I have a 'Office 365 Business Premium' license, Do i need to buy another license so the new user can access hi. I have successfully logged in many times using the password and am 100% sure I am typing it correctly. I'd just be happy to get rid of these annoying error messages and give up on adding the account. I've tried to set it up a few times and now I get an error message for each of the times I've set it up (see attachment). The account is not there because it didn't finish setting up, but now I am getting error messages about the password for this not-yet-set-up account.
During the set-up, after I've input my credentials, it goes into 'not responding' mode.
I want to put them back (they are both gmail acccounts) but when I try to do that, it keeps telling me there's a problem with my password while trying to set it up. I recently removed 2 of the 3 email accounts I had on my desktop version of Outlook.
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